Our package tracker helps you locate your parcel real-time updates with ease and convenience. Simply click your package carrier and enter your tracking number on the official website, and wait to see the whereabouts of your package every step of the way. Try it, and get instant results in seconds.

The tracking number format Ontrac usually consists of 16 digits or 16 alphanumeric characters and begins with a capital letter. For example: 1746723759057235 or C174636284836123.

OnTrac will give the sender a tracking number after they have collected the package and scanned it to start the delivery process. Contact the sender if you need the tracking number.

If you have ordered an item online, the sender should send you a confirmation email. After this, you will likely get a second email with tracking confirmation and your OnTrac tracking number.

OnTrac only delivers during the week. Your package will arrive by the end of the business day of your scheduled delivery day.

Shipments from California to other states can take up to two days. Commercial letter-post packages are delivered within four to nine days.

There can be several reasons for your OnTrac package not moving. It could be due to delays in the delivery network, issues with the shipping label or address, weather conditions, or logistical challenges. Sometimes, tracking information may not update immediately. It's advisable to wait a bit longer and monitor the tracking status. If there is a significant delay or if you have further concerns, contacting OnTrac customer support would be the best way to get specific assistance regarding your package's status.